Senior Safeguards:
We Care About Protecting You
Regional Home Mortgage is proud of its professional reputation in conducting our reverse mortgage business with integrity and honesty with seniors and their advisors. We are proud members of the National Reverse Mortgage Lenders Association. We adhere to the NRMLA strict code of ethics and professional responsibility to protect seniors from reverse mortgage predatory lending practices and to ensure safeguards to protect confidential information. (see below)
As members of the NRMLA association we take great pride in treating all clients with respect and dignity. We adhere to strict safeguards in protecting the privacy and confidentiality of all information obtained from the consumer.
Code of Ethics and Professional Responsibility;
- FAIRNESS: We shall treat consumers with respect and dignity, and in a manner that is fair, reasonable and as they would want to be treated.
- CONFIDENTIALITY: We shall appropriately respect, protect, preserve, and safeguard the privacy and confidentiality of information obtained from and about consumers.
- INTEGRITY: We shall act with integrity by adhering to the letter and spirit of this Code of Ethics, which includes disclosing potential conflicts of interest to consumers in a timely basis.
- COMPETENCE: We shall provide services to consumers in a competent manner, acquiring and maintaining necessary and appropriate knowledge, skills and experience to do so, and referring consumers to others who posses such knowledge, skills, and experience when they are unable to do so.
- DILIGENCE: We shall provide services to consumers with diligence and due care, promptly, thoughtfully, in a manner considerate of the interests of consumers and fully in compliance with all applicable legal and regulatory laws.
- PROFESSIONALISM: We shall reflect positively on NRMLA, the profession and the reverse mortgage industry.
Our Commitment to Service
The focus of Regional Home Mortgage is to make sure all our clients fully understand their reverse mortgage financing options. We can help you find a reverse mortgage that fits your needs. Our reverse mortgage professionals provide each senior borrower with documentation that illustrates all the reverse mortgage program options and benefit options available to that senior.
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